Information
- About Us
- Contact Us
- +918086009960
- Terms & Conditions
- Returns & Exchanges
- Return : We don’t take returns on items sold once.
- Damaged/Wrong Delivery: If it’s a damaged/defective product, incorrect item sent, we will replace the product with the next fastest possible courier facility. However, when a product is shipped from our warehouse it goes under 3 layers of quality check and we record the process for your reference as well. Still, if there is an issue with the product we would resolve it for you.
- Email us the uncut full product unpacking video & photo of the damaged product. The mail should be sent within 24 hours of delivery of damaged items in your shipment.
- When Exchange is not accepted?
- Exchange not accepted due to color Difference. 10 % Colour difference might be there due to screen resolution and lights.
- Exchanges are not accepted if Customer does not like the material or colour of the product order. As we use the best quality material in the market and all product details are mentioned in the Product description. We would suggest you please read all the details before placing the order.
- Exchanges are not accepted if the piece is specially customised or if its washed/stitched.
- All Custom Duties levied on the products & shipping charges will be borne by customer. Any other questions or clarifications, please contact us
- NO CANCELLATIONS
- Shipping & Delivery
- Privacy Policy
. Customer/User Data
For an enhanced shopping experience, we may require you to provide us with certain identifiable information about you which may not be limited to name, phone number, and postal address. We use this information to contact or identify you.
Here are the types of data we may collect and how we may use them-
Personal details
This will include your-
- First and last name
- Email address
- Contact number
- Shipping or billing address
- Pin code
We collect this data when you create an account on our website, make a purchase or contact us.
Log data-
When you visit our websites, your browser sends us information called as “log data” which includes-
- The type of device you use
- The IP address of your device
- The type of Internet browser you use
- The pages you visit/access
- The links you click on our website
- The number of times you access the page
- Things you view, add to bag, add to wishlist
Cookies-
Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collect information and to improve our website to give you better shopping experience.
You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our website.
How we use your personal data
In general, we use your personal information to improve our products and services, to communicate with you, to offer you personalized services and to amp up the security of our website.
Improving our services-
We use personal data to help us provide, improve, and develop our products, services, and advertising. This includes using personal data for purposes such as data analysis, research, and audits.
Contacting you-
Subject to your prior expressed consent for using our services, we may use personal data to send you marketing communications in relation to Idaho owned products and services, communicate with you about your account or transactions, and inform you about our policies and terms. If you no longer wish to receive email communications for marketing purposes, please contact us to opt-out anytime you want.
For safety and security-
We use personal data to verify accounts and user activity, as well as to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies.
2.Disclosure of user data
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our services;
- To provide the service on our behalf;
- To perform website-related services; or
- To assist us in analyzing how our website is used.
We want to inform our website users that these third parties have access to your personal information. The reason is to perform the tasks assigned to them on our behalfs such as website hosting, email services, marketing, sponsoring of sweepstakes, contests, and other promotions, auditing, fulfilling customer orders, data analytics, providing customer service, and conducting customer research and satisfaction surveys. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. Unfortunately, the transmission of information over the internet is not completely secure and no method of electronic storage is 100% secure and reliable, and hence we cannot guarantee absolute security. Once we receive your information, we utilize commercially reasonable procedures and security features to prevent unauthorized access.
We provide links to other websites for your convenience and information. These sites may have their own privacy policies in place. We are not responsible for the content of linked sites or any use of the sites. This privacy statement applies solely to data collected by us through our products and services. We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services.
If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately so that we will be able to do necessary actions.
- Changes to the privacy policy
We may periodically change this privacy statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. We expect most such changes to be minor. Any non-material changes will take effect immediately upon posting of an updated Privacy Statement.
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at iws@indianwholesaleshop.com . If you do not agree with our privacy policy, please refrain from using our website any further.